What tool does HubSpot provide to analyze customer survey results?

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HubSpot offers a survey analysis tool that is designed specifically to help users interpret and analyze customer survey results effectively. This tool enables businesses to gather feedback from customers and leads through well-structured surveys, and it provides insights into customer opinions, preferences, and experiences.

Using the survey analysis tool, users can visualize and segment the survey data, understand trends, and identify areas for improvement in their products or services. This type of analysis is vital for making informed decisions that can enhance customer satisfaction and drive business growth.

The other options do not fulfill this analytical purpose. For instance, the email automation tool focuses on creating and managing email campaigns, the lead scoring system is intended to evaluate the potential of leads based on specific metrics, and the social media tracker monitors brand performance across social media channels without specifically targeting survey data. Thus, the survey analysis tool stands out as the correct selection for analyzing customer feedback directly.

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